Training
SOFT SKILLS AND COMMUNICATION
TOTAL HOURS: 35 SESSIONS: 25
MODULE-I: Objective = need analysis and competency mapping
Session-1&2: one to one interview for 5-7mts
Session 3: a talk on communication models like AIDA and SMCR.
Fundamentals
- Grammar and uses (modal ,preposition , connotation )
- Avoidance of redundancy, clichés, verbose, hyperboles.
Session 4&5: individual presentations for 7 mts
- Case study analysis
- Current business trends
- Presentation on advertisements and effects
- Promoting a product(etc)
MODULE-II: Objective= Learning to relate verbal with non verbal communication and creativity &effective communication
Session-6: a talk on non verbal communication along with demonstration
- Tough questions and tricky answers in the interview
- Reading the interviewer body language
- Questions to avoid in an interview
- Appropriate body language to handle a stress interview
- Wear ,entry and exit mannerism
- Eye behavior in an interview
- How to handle embarrassments/ polite denial of unknown answers to questions
Session 7: grooming an integral part of non verbal communication
- Psychographic grooming
- Guess ,inference, predict
Session 8, 9 &10: Application of verbal and non verbal skills in New Product Development
Group size: 5, mode: presentation
- Tone and style of presentation
- Audience demographic features
- Tools ,types , and tricks to handle audience expectations
- Informative and evaluative business presentation
- Features of effective presentation in business contexts
MODULE- III: Objective= Listening and empathy and essential aid in communication
Session- 11: listening an aid to effective communication (mode: activity)
- Emphatic listening
- Listening with a purpose
- Intensive listening
- Critical listening
- Appreciative listening
- Listening against noise
- The listeners mental process
Session-12: conducting meetings and reaching conclusions (role plays)
- Organizing a meeting
- Brain storming
- Preparing a minute of a mock meeting
- Handling a conflict/clash of opinion/ego
Session -13 : organizational etiquettes and communication
Session-14: basics in written business communication. ‘Keep it short and simple’ (KISS)
MODULE-IV: Persuasive communication
Session-15: Talk on GD, demonstration and feedback
Session-16 to 20: GD( group size 8, so that each individual is exposed to the discussion at least 3 times)
- Topic that relate to both business ,technical, abstract elements
Session 21-24: individual interviews( feedback)
First round CV based
Second round competency based
- POSSIBLE QUESTIONS( Commonly Asked Questions And Their Possible Answers)
Session-25: recapitulation
- FEED-FORWARD
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